Pre-order Purchases

When product status shows PRESALE at the time of request, we offer

  • Full credit value
  • Full exchange value

For all other product statuses or unlisted items

  • Credit less 15% restocking fee
  • Exchange less 15% restocking fee
For Stocked Item Purchases

We offer these remedies following the date of order

  • Full credit value up to 7 days
  • Credit less 15% restocking fee thereafter
For Shipped Items

If the item is in original condition without signs of use, we offer

  • Credit less 15% restocking fee
  • Exchange less 15% restocking fee

Shop confidentially using the policy information as a guideline knowing we'll use an objective common sense approach for your request